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FAQ

For your convenience, our most common customer questions are answered right here.

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How will you collect my dog?

I can securely hold a key for your home to gain access at an agreed time. I respect your privacy and will never enter any out of bounds areas.

What do I need to provide for my dog for walking?

Just their lead. I have supplies of poo bags, balls and treats!

How can I pay?

I accept cash, cheque or bank transfer and will invoice you prior to service starting. If booking 14 days before service is to start, full payment is required.

What if I need to cancel?

If you cancel 14 days before the service start date, a full refund will be given. After 14 days 50% of your fee will be refunded.

Where will my dog sleep?

Your dog will sleep downstairs in my lounge with access to water. I ask that you bring your dogs own bed for familiarity. However, I do have spares should you forget!